RandBsMom

2 hours ago, Ryan79 said:

I just booked a reservation for Maya Chan less than 2 weeks ago for an early January 2023 excursion. We emailed back and forth about 5-6 times before I finally booked and no mention was made of any issues. The website being out at the same time the resort is closed for a few months does have me a little nervous though. Hopefully both the site and the resort are being updated and will be even better than before!!

No worries @Ryan79 ! I confirmed that the Maya Chan will reopen in October so please let others know to reach out via [email protected] to make reservations or reach the resort staff.

5 hours ago, Firefly said:

I was able to make reservations last month for cruise in December, so not sure what’s up with the website. Strange, but I wouldn’t be too concerned. Hopefully they get it up and running again soon. On my past visits the staff walked around shorty after guests arrived to make appointments for massages. Never had a problem booking one. 
 

If you haven’t read Jane’s book on how Maya Chan came to be, “It Helps to be Crazy, the Story of Maya Chan” , I highly recommend it. I have a new appreciation for the business they built and run  after reading it. 

Great news - Mark returned my email! The IT person is working on the website issue, but if anyone needs to make reservations while the website is down please email at:

 [email protected] 

Spread the word! This is a small business I believe many of us want to support. Thank you for the massage and book info @Firefly!

On 7/10/2022 at 2:06 PM, Britabroad said:

Thanks everyone, all booked up and looking forward to it!

@Britabroad, did you make your reservations after Maya Chan went into temporary closing July 1st? Were you making a reservation for after October 11th?  We want to book for November but the entire website appears to be out of commission. 

Also, does anyone know if they take reservations for massages in advance or only same day?  Thanks!!

Any updates on whether the summer closing at Maya Chan Beach Resort is temporary? The website is down with no way to make reservations for November, which is after the posted reopen date. Help!!