david hannay

i think that the crown and anchor needs to be upgraded,any suggestions to my above comments

the crown and anchor loyalty program needs to change,suggestions it starts with bronze,then silver,to move from each level you will need to have done 4 cruises on each level,no points,then to gold,where your points start,then to platimun,then we add ruby,then emerald,diamond,diamond plus,and pinnacle,points don't change till diamond from 80 points to 100,and diamond plus from 175 to 200,by adding more at the bottom and middle,everything is slowed down,and new diamond and diamond plus does the samething,we keep being told we have two many diamonds,with these changes and guests getting older,over time it will get better,also bringing bk priority boarding for diamond and above doesn't cost royal anything,but is a lovely gesture to loyal to royal clients,just a suggestion,what is your comment please,a loyal royal guest.

so true,but i treated every one the same,weather you had money or not,it was the service,and the continuine service,we also gave discounts,and extral at no extra cost,old school.

when money is the only interest,and your true loyal family means nothing,its time to cruise with another company, that really treats true loyalty with respect.

it seems with royal carribean that if you have deep pockets,and are able to buy grand suites and above,you get to go to the suite lounge,get all the perks,and more,but if you have started from the bottom and have worked your way up this so called ladder,and through the good and bad times you have stayed loyal to royal,it doesn't count for anything,i was in business for 34 years and two things we treasured,our name and our customers loyalty,we are diamond members,and want to keep going to diamond plus and above,but it appears if you book a grand suite and above you get everything,no longer is it kool to be loyal,only money talks,so sad.

i just hope that the golden room doesn't stink from the cigarette smoke,and all the furniture has been sanitized for the smell that the cigarettes leave.

we boked a spa junior suite for our next cruise in november,but have to be diamond plus to get access to the concierge or suite lounge on the 12th floor,have had a look online and it looks amazing,something to look forward to hey.

thankyou

an any one please tell me if a diamond club is on board the quantum

we keep getting mixed messages about,is their a diamond club on the quantum of the seas