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camidr

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Everything posted by camidr

  1. I have not been able to find a clear answer on my searches for which juices are available from room service and hope y'all can help! There are many conflicting answers. :-( I particularly am looking to see if grapefruit, tomato, and cranberry are offered from room service on the freedom of the seas as that is what I prefer to drink. on previous cruises I will order several each at breakfast to keep in the fridge to drink all day. Thanks for your help!
  2. Thank you all! I will definitely approach it differently next cruise. As it was, by the time I called the next day the upgraded rooms were sold out, but I do appreciate your suggestions and am glad I was not alone in thinking their response a bit odd. Thank you!
  3. That's what I thought Steve, and told them I'm fine losing my incentives to get the better room if they give me the currently offered incentives in its place, but they said no. Their words were that losing my credit is my penalty for upgrading to a better room. So he said take my choice, better room or my onboard credit. :-(
  4. Hi all! The price for a promenade view interior room is now less than we paid for an interior room. I called to get an upgrade as I've always done with other cruise lines in the past. I was not looking to get a credit of course, just the better room. They say they will give me the better room but will take away my onboard credit booking incentives in the process. This has never been an issue before with other cruise lines. Is this an rccl policy to remove onboard credits when giving an upgrade or was I given incorrect information by the team member? We are already past the final payment date by the way. Thank you so much!
  5. Thanks so much! I'll measure our bags based on those numbers. Thanks!
  6. On past non-RC cruises, we have preferred to carry on all of our luggage ourselves in lieu of having to wait for it to be delivered to our room. Will RC let us wheel on our suitcases along with our carry ons? Also, would we have any problem carrying on a pack of sodas or a small package of water? Thank you so much!
  7. I would also love to know if anyone had been successful in completely removing the automatic gratuities. I guess we are old school, but we prefer to hand out cash tips every time we cruise of at least the recommended daily amount. We have always been able to remove our automatically added tips on other cruise lines but this will be our first RC and now I'm worried. Thank you!
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