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Done

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  1. This may sound like a complaint but is intended to help others who have similar plans as to how the apply accumulated FCCs. My wife and I have FCCs from previous cruises RCCL canceled. We applied several of the FCCs to the first of 2 back to back cruises we booked for August, 2022 and we still had 2 FCCs that exceeds the combined balance we owe for both of the back to back cruises. My plan was to apply my FCC to pay off the first B2B cruise balance and then take the remainder of that FCC plus my wife's FCC to pay the balance of the 2nd B2B cruise. We would still have an FCC coming to us to apply to a yet as booked future cruise. WHOA!!! Not so fast says RCCL. The FCCs are not applicable to taxes, fees, port expenses or gratuities. Even with the $$$ deposit we made when booking we still have a balance on the first B2B cruise we have to pay out of pocket not covered by the FCC. In addition, the balance remaining on the applied FCC will not be credited via a future FCC until AFTER we sail on the first cruise. The other wrinkle we encountered is the FCC is only applicable to the person's portion of the cruise fare named on the FCC. We cannot apply the FCC towards the combined cruise fare for both of us. This one did irritate me a bit as a credit card payment for total balance is apparently divided into the different accounting buckets behind the scene. I figured (incorrectly) the total balance owed was a shared balance and not distinctly separated sums. In the end we will get all the monies granted to us via the FCCs but not without out of pocket disbursements. To be fair the taxes, fees and gratuities from the canceled cruises were refunded as credits back to our original form of payment.
  2. I added the total of the FCCs applied minus the line item TBZ5 - Global suspension FCC and added the $500 deposit payment and it equaled the amount paid. Seems wierd to me but I am sure it makes perfect sense to the RCCL accountant who came up with the system.
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