67Norton

That's exactly what happened, but how and why it all happened that way was very mis-leading until this morning..I called the travel agency ( World Travel Holdings) listed on my booking confirmation again and a Melissa Lemke answered. So nice, explained it all and a lot of the mis-communication was due to the fact the they ( WTH) didn't have our e-mail address, home phone, etc..and we kinda fell thru the cracks..I guess the booking agent at the time should have asked if we wanted to stay with our original travel agent or switch to RCCL; guess she glossed right over that question.. Anyways, all good...Thanks for all the replies !

Morning everyone ! My wife and I sailed with the Royal Caribbean line for the first time last year, 9 days thru Bermuda, San Juan, St. Maarten, etc...loved it !! In fact, loved it so much we booked this falls cruise while we were still on board. Here's where it gets confusing, and please correct me if I've got it wrong. My issue is trying to pay the balance, and after a few phone calls to numbers given to me by Royal Caribbean I've found that the two girls in Hospitality on the ship weren't RCCL employees but employees of World Travel Holdings and any balance to finalize my cruise is due to them.. Well, that's OK but I'll be damned if I can get anyone on the phone there that can either give me an address to mail a check to or a link to an online pay site to take care of this. I'll try to call them again this afternoon, but does this sound right ? We can't be the only ones confused by all this.. Thanks, Mike