jaydlaw

Good to hear, me and the family have 2 balcony rooms on the same deck in June. Same room as u but on the other side of the ship (10326, 10324). We are looking forward to it 

Lol, so it takes 2 weeks for their systems and/or IT department to catch up and figure stuff out.   Well I have time, My cruise isn't until June 2022.  Allure of the seas btw.

38 minutes ago, Vlad said:

Everything is back to normal. Royal fixed it overnight... I've already made a purchase... 

Lucky u, mine is still jacked up

14 minutes ago, Vlad said:

I do have credits. 

You can only see credits if you add something to the cart and right before payment, it's asking how you want to pay, credits or credit card 

That might be a link to the issue. They probably didn't qa their updates against records with credits.

6 hours ago, markinct said:

I have been getting this as well. I have tried different browsers, disabled extensions, etc. The stupid thing is it gets the language in step 1.

Why does Royal Caribbean test changes to their website... in production??

11 hours ago, Vlad said:

I'm having issues on oasis of the seas. 

Can't purchase anything 

Keeps asking in preferences to select language for any purchase, including dining. 

There isn't even language selection box. 

It's always English, by default. 

Do you have cruise credits? I am asking to see if there is a link. Troubleshooting, something that royal needs to do more of.

Do you have onboard cruise credits? I am asking to see if there is a link there.

All, desktop, laptop, Chromebook, and mobile. In addition, I used 3 different web browsers. Chrome, edge, and opera

It's anyone else having issues accessing the cruise planner?  I switched my cruise, and since then when I go to the cruise planner it automatically goes to another page starting that my cruise was cancelled. I called and they asked me that it wasn't and there's an issue with their systems.  It's very annoying as I cannot keep a watch out for charges in excursion and onboard activities pricing, not to mention other issues with their systems.

Does the 3 night dining package include lunch or is it just for dinner options.  example, if i wanted wings at Playmakers for lunch and wanted dinner at Chops, will both be covered if performed on day?