Gabblemum

Interested to hear if anyone else has been effected In This way. I had cruise booked for June 13th Europe which as now been cancelled by celebrity. On my email(dated 8th) it said I coulD lift and shift within 4 weeks to next year in same class ship. or other options upto 22nd April. Called 21st April was told this wasn’t an option. Thought I must have misread my email. Decided to take 125% credit instead of money back (have FCC from last year and had paid Deposit again anyway so not a lot and not paid balance). Then re-read my email. I called again yesterday (22nd) and although they did go and check they came back and said no, they changed the dates to donLift and shift and I missed it. I said would They have not advised this by email and was told no. Note. this is direct booking and dealing with celebrity. Not through an agent what do you think of this ??

Interested to hear if anyone else has been effected In This way. I had cruise booked for June 13th Europe which as now been cancelled by celebrity. On my email(dated 8th) it said I coulD lift and shift within 4 weeks to next year in same class ship. or other options upto 22nd April. Called 21st April was told this wasn’t an option. Thought I must have misread my email. Decided to take 125% credit instead of money back (have FCC from last year and had paid Deposit again anyway so not a lot and not paid balance). Then re-read my email. I called again yesterday (22nd) and although they did go and check they came back and said no, they changed the dates to donLift and shift and I missed it. I said would They have not advised this by email and was told no. Note. this is direct booking and dealing with celebrity. Not through an agent what do you think of that??