Think it’s pretty clear, shows 4 persons guaranteed suite room. Asked for 4 guest details. When you select that it doesn’t say for 2 people. Went straight to input 4 guest names, sat next to my 10 year old daughter joking about how old she was as we are inputting all of our names so it’s crystal clear it’s the error of RC.
To be honest I’m horrified at how bad Royal Caribbean are being and calling their customers liars. All they keep offering is for us to call them and pay more to go for a quad room rather than cancel. I notified them within 24hours that their confirmation was wrong as per their terms.
Going to take up with credit card insurance and make complaints to all the UK travel organisations like ABTA and ATOL.
As far as I’m concerned now RC are just frauds trying to take as much money as possible with no customer service.
If anyone is considering booking all I would say now is avoid this company.