Maggie K

I agreed.

We called on March 14 to cancelled and told them we want the 100% refund. March 26, 2020 We called again to check. Told us take up to 30 days. April 7, 2020 We called, they said they finally got the approved code for the Cruise Planner purchase refund. It will take a few weeks to credit back to your credit card. April 14, 2020 We called again for the actual cruise ship money. They said they have not approve yet. It might take another 30 days. OMG April 22, 2020 We called again. They still have not approve the cruise ship money yet. And we still not received the Cruise Planner purchase money. They said the Cruise Ship money will take another 30 days because they just resubmitted it. Don't know what happen to the last one. The Cruise Planner money should be refund to our credit card sometime next week.

Nope nothing not even Cruise Planner purchase. We called and cancelled on March 14.

I don't received any email at all.

OMG

I know. We have other thing to do and have to keep chasing them.

I cancelled it on March 14. Today is April 22 I have not received the full refund yet. Not even my Cruise Planner purchase. How much longer it will take? This is crazy I have been calling and they keep telling me will take a little longer because a lot of people is refunding. I do understand that but they said is 30 days. I have been waiting they cannot holding everyone's money.