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MCC UK

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  1. We are currently on the Rhapsody OTS out of Haifa and are missing the Evian. It has been replaced with cans of water which has a slightly odd taste (in my opinion) and once opened can't be closed - plus you need a lot more cans. As you are told not to fill your bottles up from the water in the Windjammer (sign tells you not to) you are left somewhat dehydrated at night and on offshore excursions and making multiple top-up trips to the windjammer when on-board. I would suggest that if this is the new norm that water and ice stations are scattered around the ship and a small charged levied for their use.
  2. The issue is that the cruise was still on my account as an 'upcoming cruise' and allowed me to book excursions last week. Took the payment (not yet returned). The cruise wasn't cancelled or booking cost returned. In fact until I emailed shore excursions asking about what the excursion with airport drop off options were the booking was still active. This seems to have prompted them to notice! Still no official notification received!
  3. I have just received an email which simply says "A change has been made to your reservation or guest status. Due to this new "cancelled" status in your reservation, we have cancelled all reservations made using our Cruise Planner pertaining to each guest listed below". No explanation so far and travel agent not aware of any changes. We booked 7 Night Best Of Japan Cruise sailing on Voyager Of The Seas on 26 July 2020 from Hong Kong. This Blog is the first I have heard of any issues. I booked the excursions yesterday and the booking has disappeared today. All flights booked separately from Heathrow to Hong Kong and back from Tokyo as RCI quoted £30k for flights! This is terrible service from RCI.
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