Wendythewen

Just a share as I was reading to see if everyone felt the new casino program stinks! Just got off the Freedom of the Seas. I gamble every cruise usually average $1000 a night. I got free drinks, no free Wi-Fi. The casino host never introduced herself to me despite my being a diamond plus, booked through the casino players program etc. The host was busy on the computer most of the time on personal emails and messages as I saw all the emoji's. So what did my 4,000 plus points get me??? A small bowl of fruit lol and a certificate for an ocean view cabin. Mind you it's about 4 dollars for every point you do the math!!! The new program stinks. The hosts don't care anymore. The staff in the casino were rude. Overall we thought this ship had the worst staff and worst food. We booked an owners suite and were excited, the ship disappointed.