Cmichael

Thank you,

I also thought there should’t  be additional cost. Certainly not $800. We have asked our travel agent to call again.  The upgrade prices are as you say crazy expensive. Apparently these balcony’s are nearly totally obstructed and the only worse cabins are opposite side and they have to endure cigarette smoke as cabin is directly above the smokers station. It is on utube. 

This cruise is Feb. 2020. I would cancel this cruise but we have booked 2 other cabins for our family.  We chose their cabins as booked after. I will never do guarantee again. Lesson learnt. 

Hello again,

I know this is about the annual prime cruise but I would like to ask a question about any casino comp cruise again.

As I couldn’t sail on any of the comp cruises listed on the back of my certificate. I Had no choice but to use the $500 off offer on a cruise I had already booked. This cruise is a long way off and I have only paid deposit so far. I logged into rccl to see my future cruises and noticed we were given a cabin number already, on a balcony guarantee booking. Seemed odd with cruise being so far away.  

Being D+ (Over half way now to the big P. ) doesn’t seem to matter anymore. The balcony cabin that has been allocated, is one of the worst cabins available on that ship from what I have read. I was just wondering if this happens with casino offers. Do they give you a cabin number earlier and as comped  A crappy cabin. ?  I asked our travel agent to see if he can change to another balcony. After contacting rccl we were told, that if we want another balcony cabin, 1 floor up, would be an extra $800. Normal balcony, no larger. 

So many changes it seems with rccl now. When your loyalty counted and being diamond + and above you had more chance of an upgrade. Actually listed as one of the advantages of meeting that tier. Concierge lounge access etc. taking it all away bit by bit. The cruise after our last,  junior suites were told they couldn’t have dinner in coastal kitchen. Diamond+ couldn’t access concierge lounge either. Great if you have reached pinnacle, so far you get to keep suite class perks and so you should. 

I guess with the new royal up it will get harder to upgrade your casino comp cruises.

C

Thank you. I will eventually learn more about club Royale and posting.

you are very kind. Good luck to you too. 

Sorry my mistake.

3 minutes ago, WAAAYTOOO said:

Unless the free annual Prime tier comp cruise works differently in Oz than it does in the US, there is no list to choose from.  You should be able to book any cruise, 8 nights or less, not during a holiday.  If you have a certificate that lists a bunch of sailings on the back, it would be a certificate that you earned while on a cruise, not the annual Prime tier comp cruise.  I recommend that you call back again and make it clear that you are looking to book your annual Prime tier comp cruise.  If the rules are different than here in the US, then I apologize for confusing you.

No you didn’t confuse me. Your information is always very clear.

Sorry I probably confused you. It isn’t a prime cruise. It is a free cruise certificate. C

Hi,

After looking at all the cruises on offer, on the back of my free cruise certificate, there is nothing left I can choose. All have already sailed except for 5 that are in Oct-Nov months only. We are already booked on a 19 night cruise from Sydney to Hawaii at that time. It would be  Impossible for us to use any of the cruises on the remaining list.  Three different ships with similar dates.

I rang the number I was told to use for Australians. I asked if there were any updated lists that I could find a cruise.  They told me no updated list. I can only choose from the list given to me.  Fair enough, rules are rules. I was looking forward to an actual free cruise too. 

Put it down to bad timing. At least I get free drinks in Casino this year.

 I was told I can use the $500 on another cruise. I guess I will just have to look into that now before my time runs out.

C

52 minutes ago, AGSLC5 said:

If you made Prime early April you won't get the free Prime annual cruise until next year.. Also You should absolutely still play on the last day. You can totally still gain points. All you have to do is see the casino host as soon as your done playing on the last day and say to them ok recalculate my points from today.. I do this on every cruise because I usually get enough points on the last day to move me up a category. 

Thank you. I will definitely check with host on last day. C

40 minutes ago, WAAAYTOOO said:

 Yes

 

That is correct. You will get all of the benefits of being Prime this year (no “convenience fee” and free drinks in the casino) except for the free cruise.  Next year (since you have already qualified) you will get everything.

That is accurate.  Since you have already qualified for Prime for next year, you don’t care if they zero out your account and start over !  You’re already “in”. On April 1 2020 you will start working on the next years status.  The only time you would really care about being zero-ed out would be if you are close to making the next level - something I will never have to worry about !

For some reason the quote box isn’t working....but yes, all points are counted - even on the last day. I always go talk to the casino host at the very end of the cruise to make sure every last point is recorded.  I keep a very close accounting of my points as I do not trust the home office to record them accurately- a fear that has been validated more than once.  Write it all down and keep track !

 

Thank you so much. I finally get it.  I don’t think I have to worry about next level either, unless lucky enough to have big win and silly enough to reinvest it.

It is good to get free drinks and no fee. A pity we can’t also get some morning coffees in casino.

Im glad to know last day points count. I will ask in future what my final points are at end of cruise and keep record. 

Good luck and safe travels on all your future cruises. C

Thank you WAAAYTOOO, I understand now as I didn’t get prime until early April. Does it mean I will get a prime free cruise next year? If I remember rightly the host did say I will be prime this year and next. I thought after the 31st March all points go and you have to start accumulating  points again. 

I also read somewhere that no point going to casino no last day as points not counted. Surely this isn’t true. I know the instant rewards are given out earlier since maybe that is what they meant. 

thank you again.  C

15 hours ago, WAAAYTOOO said:

Hello, Cmichael !

I recommend that you go to https://www.clubroyaleoffers.com and find your certificate there.  The number that they ask for, during the online check-in is your Royal Caribbean Crown & Anchor number.  There is a "redeem" button to the left but I have found that link to be less than useful.  But at least, if you have the certificate number, you can call Club Royale directly (US number 866-213-3116) and you will have the information you need to book your complimentary cruise.

Your cruise can be any cruise, 8 nights or less, that is not a "hoiliday" sailing.  It is still a little vague about what constitutes a holiday sailing - even here in the US.

Welcome to the blog, welcome to Club Royale and you posted in exactly the right place !  Good luck and smooth sailing.

Hi,

Thank you I found the cruise offers website.  The certificate I was given while on the ship is the only one on there. Same offer code. Nothing about prime or yearly free cruise. Is it a different free cruise or same. The offer says instant rewards certificate. Thank you again

Hello,

sorry if this is the wrong place but this is first time post for me. Thanks for all your information.

This is my first time as prime and found this blog. I became prime on my last cruise.  I am D+ plus but never knew anything about club royal until a host came up and put a sticker on my card and congratulated me. I am from Australia and finding it hard to know what to do. I received a free inside cabin certificate and became prime as well.  I rang the number the host told me for Australia to book but I was just told to email Club Royale for prime and C&A for the certificate. I don’t usually have any luck with emails to C&A. I was wondering if there were any other Australians out there that have booked these comps before and how they did it. thank you in advance. c