Darlene Strickland

We have done 13 cruises , with several different lines. Last year we did our first Royal Caribbean on Navigator. Although we loved so much about the ship and experience, the rock hard bed was a deal breaker for us! We asked for an egg crate topper but we were told that they will not supply them for sanitary reasons , and gave us two mattress covers to roll up instead to soften the bed. They were an improvement but lumpy and still did not provide the cushion needed. The only answer would be to bring your own cover , but we feel that the cruise is expensive enough that the ship should provide a comfortable mattress . When I returned home, I went on line and found tons of complaints about these rock hard mattresses that are also on their newest ships!!( same supplier) ( but apparently a new one ) . Royal will lose a lot of senior customers with deep pockets over these horrible beds. We were sad as we really found so much that we liked but on a holiday you want rest . Those mattresses are so hard that you could actually end up in pain from sleeping on them .