Rambocat1974

Our 24th May Allure cruise was cancelled on 16th April and to date I have received nothing from RC, no port fees, no FCC and no reply to my cruise planner uplift request on 29th April, despite getting a mail that said they would contact me within 72 hours. I appreciate that they are ridiculously busy at the moment, but they need to contact people and let them know what is going on. Rob

Thanks for the reply, can I ask which sailing you were on and how long did it take from your requesting the 125% on cruise planner purchases to getting the refund on you credit card?? Rob

Hi all I signed up for the 125% of cruise planner purchases on 29th April, received an automated replay that said I would get a response within 72 hours and have not received anything yet. Did anyone else sign up to this offer and if so, have you received any sort of response?? Thanks in advance Rob

We've had our May 24th cruise cancelled and are waiting for our FCC, but have also been offered the opportunity to get 125% as OBC for our cruise planner purchases, but have to opt in by 4th May. If we opt in to get 125% as OBC, how long will that credit be valid for?? Thanks in advance and here's hoping to getting back onboard soon!!! Rob