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Disappointed by Royal Cari

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  1. Option 1: Re-book Selected Sailings Re-book the following 2019 Navigator of the Seas sailings: Feb. 24thor Apr. 7th Or re-book the following 2019 Jewel of the Seas sailing: Feb. 10th These sailings will be departing from the beautiful Port Miami and will visit some of the top Caribbean destinations, Nassau, Bahamas and our very own private destination, Labadee, Haiti! I sent an email explaining... As I explained earlier that my vacation time is limited to the break we receive during March and if you check our previous cruise which was in March of 2018 around the same time. I am hoping we can find a resolution to the unfortunate situation. The 4 NIGHT BAHAMAS CRUISE leaving from:Miami, MON. MAR. 11 2019 FRI. MAR. 15 2019 Florida Aboard:Mariner of the Seas will work and I would like you to change my cruise and honour the "original stateroom category will be price protected at the original cruise fare rate, excluding taxes, fees, gratuities, and other non-cruise fare items" Hello, I have spoken with two customer service advisors and explained my dilemma- re-book the following 2019 Navigator of the Seas sailings: Feb. 24th or Apr. 7th Or book the following 2019 Jewel of the Seas sailing: Feb. 10th These days do not work as I have my March Break the week of March 09 and when I checked the cost for a balcony "4 NIGHT BAHAMAS CRUISE Leaving from:Miami, Florida Aboard:Mariner of the Seas MON MAR 11 2019 FRI MAR 15 2019 is $693" and when I compared the cost "5 NIGHT WESTERN CARIBBEAN CRUISE Leaving from:Miami, Florida Aboard:Jewel of the Seas SUN FEB 10 2019 FRI FEB 15 2019 it is $698", the costs were similar. I am at a loss as to why the consultants are refusing to allow clients change to Bahamas itinerary. The cancellation of my original booking is causing anxiety that I did not expect to have. During our cruise of March 2018 we were encouraged to book in advance so that we could get the date we wanted and now that we did I find myself climbing an uphill battle to get booked on the time that I planned originally. Hopefully someone will get back to me Reservation # 5749123 A reply to my email My apologies Sir, but we’re unable to offer the MA 03/11/19. Those 3 options are the only ones available to lock you in at the price you had paid for the cruise. Would you like me to request the refund for the cancelled booking Sir? How many cruise clients have been disappointed by cruise lines chartering/redeployee cruises that they have already sold staterooms to past consumers??? TK
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