Royal Caribbean helps hurricane Sandy victims

In:
30 Apr 2013

Superstorm Sandy devastated many people in the northeastern United States and for one family, it ruined their cruise vacation.

Joanne Keating couldn't reschedule a cruise vacation that she had invested more than $4,000 into due to the storm and now 6 months later, she's had to work through losing her home and getting her life back.

"I had saved for years for this trip and I was taking my grandkids," Keating said.

They were setting sail November 4th, just days after the storm.

"How can you go on a vacation when you lost every single thing you own?" she wondered aloud.

Keating tried to appeal to Norwegian Cruise Line, even going as far as to write the CEO but no one would help make an exception to the rule of no refund or rescheduling. 

However, a local news reporter reached out to Royal Caribbean who's public relations representative was from Monmouth, New Jersey and helped make the Keating vacation a reality.  

Royal Caribbean is sending all of them on a 7 night cruise to Bermuda and the Bahamas on Explorer of the Seas.

Get our newsletter

Stay up-to-date with cruise news & advice

    We never share your information with third parties and will protect it in accordance with our Privacy Policy