Pub Crawlers Posted November 3, 2022 Report Share Posted November 3, 2022 Okay I didn't realize that "surveys" have an expiration and that the RCCL website for posting comments is down so I hope this is actually reviewed/seen by someone within Royal Caribbean as this is not a "issues" post this is a post to give kudos and accolades to the crew and staff of the Voyager of the Seas during our recent 7 night New England/Canada cruise! The wife and I wanted to personally acknowledge two (2) specific staff members; Yuliia Prymak (Asst Housekeeping Manager) and Vinessen Soobrayen (Our stateroom attendant). We had an issue (room flooded) during our trip and these two members went above and beyond to make things right with us. When notified of the issue they and others quickly responded and began correcting the issue. We cant count the number of times they apologized to which we explained that accidents happen just make it right and they did! My wife and I are long time cruisers and can honestly say that they and the other staff of the Voyager where they best ever and exemplify the core value of "Customer Service". We thank you again Yuliia and Vinessen. Respectfully, Mark and Denise Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.