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Found 2 results

  1. After having called RCL daily regarding refund follow up's per my previous posting (again expert with follow ups and work in logistics)... please note that ALL agents are generally cross trained. Originally I had to wait on hold up to 2 hours to speak to Customer Service (Corporate Guest Relations based in Manila). Some key points to note when calling RCL about how your call gets routed: Sales & Reservations -- US based (up to 8 pm PST) 1-866-562-7625 Corporate Guest Relations (Customer Service) - Guatamala - 1-800-205-9812 / 1-800-256-6649 RCL resolutions (escalated calls)
  2. I have seen a few posts that have mentioned travel routers. This is not something that I am familiar with. https://www.royalcaribbeanblog.com/boards/index.php?/profile/13328-twangster/ seems to be the person that knows a fair amount about them. Any insight on preferred travel routers and how to set them up would be greatly appreciated.
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