Jump to content

Search the Community

Showing results for tags 'refund'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Royal Caribbean
    • Royal Caribbean Discussion
    • Royal Caribbean News and Rumors
    • Royal Caribbean Dining
    • Shore Excursions
    • Live Blogs
    • Celebrity & Azamara
  • Community
    • People Connect

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


MSN


Website URL


Skype


Location


Interests

Found 6 results

  1. I have until April 8 to claim the 125% on items purchased through the cruise planner for my May canceled cruise. I have Symphony on hold with my TA until my FCC shows up on April 30. Can I still select the 125% offer or do I have to select the 100% refund to my credit card? Anyone know how this works?
  2. Just received my cruise planner refunds today. Thanks to RSS escalations I got my refunds in under two weeks. The biggest hurdle normally is when the request is made by he RCL agent in the system to how long it takes the request to get to accounting. Normally once biggest to accounting the Dispersal takes 2 days or so. Noticed i also got an untraceable extra $30 refund that RCL accounting may have inadvertently doled out. I track all my refunds on a spreadsheet and all my refunds are the exact denominations I pay but for some reason theres an overage bonus of $30. I've gone thru everything with a fine tooth comb and everything from taxes to deposit is accounted for. Has anyone ever gotten more than what they were supposed to get? RCL advised that all refunds had been dispersed and they verbally confirmed all amounts are complete and dispersed and they confirmed there was nothing with a denomination if $30. Also called my CC company and they advised once a merchant posts a refund even if it's a refund in error the merchant cannot take that BONUS back as that would then become a unauthorized charge. Some background...I think they may have inadvertently refunded partial taxes from the original first wave in April. But again all my four cancelled cruises this year are all fully accounted for so this appears to be a $30 error on the part of their accounting. So it looks like due to an accounting error I just got an extra $30 dispersed which I was unable to trace since everything else adds up. Anyone else have something like this happen?
  3. I'd be more leaning towards a November start date in all likelihood as we all know Sept 15 is a moving target. October might be hit and miss depending how things go. Both NCL and CCL while set for Oct 1 are non committed either. And with cases spiking in southern florida I'd be surprised if anything resumed promptly on Sept 15. Even if HYPOTHETICALLY they resumed Sept 15 it obviously would be a phased start meaning there'd be more inevitable cancellations down the road by late summer for ships that are not part of this phased start. So there WILL be more cancellations I'm assuming by August though unsure if it will be fleet wide or certain ships. I myself am on MARINER in mid November. so its not a matter of if but WHEN RCL will announce its next set of cancellations whether it be fleet wide or due to a phased restart. Probably by early August I hope.
  4. As a rule of thumb regarding NON-REF vs REF bookings, its always best to book a REFUNDABLE deposit as this allows one to change their dates up to final payment date. Even in regular times, a NON-REF deposit would incur a $100 fee to simply shift sail date and ship. Just note that whether its NON-REF or REF - booking is 'locked in' after final payment. This means the LIFT & SHIFT or CRUISE WITH CONFIDENCE apply at that point. Also **very important** - a REFUNDABLE booking can always be downgraded to NON-REFUNDABLE before final payment. However one CANNOT upgrade from NON-REF to REFUNDABLE. For flexibility as most tend to book cruises several months out, anything can happen so its good to have the refundable deposit up to final payment to allow for any changes in plans. A REFUNDABLE deposit also allows one to re-price their cruise before final payment in regular times. What I have usually done is kept a REFUNDABLE deposit until an hour before final payment is due then downgraded to NON-REF... though in that case, sometimes NON-REF costs more than REF if its the day of final payment 🙂 Before I forget... if an FCC was used to cover the pre-tax voyage fare less taxes of course, in the event RCL cancels the sailing (its a hassle as RCL as to re-generate an already existent FCC which can take up to 30 days). whereas the weird thing is, if one makes any changes before final payment (assuming RCL doesn't scrap the sailing) - the existing FCC can be 'ported' from one booking to another without a waiting period. 🙂 🙂 🙂
  5. I have until April 8 to claim the 125% on items purchased through the cruise planner for my May canceled cruise. I have Symphony on hold with my TA until my FCC shows up on April 30. Can I still select the 125% offer or do I have to select the 100% refund to my credit card? Anyone know how this works?
  6. I have 2 questions. 1. I am scheduled to be on a cruise leaving Port Canaveral on Monday on the Majesty of the Seas and going to the Bahamas. It looks like Hurricane Matthew will effect the cruise is some way. How will I now if anything changes with the itinerary or if the cruise will be canceled? 2. Is there a refund or the cost of this cruise toward another if it is canceled?
×
×
  • Create New...