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I am not going to sugar coat anything. I am here on the Symphony of the Seas, for my 3rd week, with three (3) more to go! The ship is beautiful and for the most part, staff & guests wear masks. However, there are occassional anti-maskers who would rather fight than mask up! Staff always thank me, after I try to nicely ask guests when they are violating my space, especial when I am eating or trying to board an elevator. But there were a couple of close calls. One big guy at the Spa found it important to yell at me after I asked him to mask his 2 year old where I was eating in the Vitality Cafe. He screamed at me to stay inside my cabin and to have a kid! Which made me realize the poor guy was probably pretty stressed on his vacation & he thought I should be punished too. (?). Another time a young girl with a hot boyfriend walked past me while I was talking in the Art Gallery about a painting and I looked her way & laughed as we noticed her wearing her mask on her chin. The curator walked over to her & asked her to put her mask on and with that, she ran over to me, screaming that I could have asked her to wear her mask. I informed her that I wasn't her babysitter and to just "wear your mask" and suddenly her boyfriend was holding her back while she squirmed and looked as if she wanted to fight me. I just laughed. She was obviously drunk and couldn't read me properly, cuz I don't play. She tried coming back at me and her best shot was walking passed me, minutes later, blowing her nose in the air with no hanky. Classy!!! LoL (Coincidentally, it was Formal Night.). I wonder if she kisses her boyfriend with that nasty mouth?!) Should we talk about the casino now?! They have a new pilot program. Regular gamblers may not care or notice, but high rollers may be or will get pissed off. I have addressed this several times over 3 weeks and FINALLY believe I have the full scoop, although they say NOTHING is in writing, but that their rules & promotions can change at any time! Sure, change, but give me what you have NOW, in WRITING!!! (Nope, they won't!) Let me know, if you would like the scoop on what I learned from MY mistake!!!