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Showing results for tags 'revitalisation'.
We everyone's favourite ship in the land down-under has been a massive disappointment. Just had friends return from the first cruise on the revitalised Voyager (there was a one night party cruise prior to this one) and they were bitterly disappointed. Complaints were varied: Food choice and quality in MDR sub standard Windjammer selections same everyday 600 extra passengers but no extra staff to service them 1,800 children running amok, (ran into an elderly lady and broke her arm) too many for Adventure Ocean Certain beer brands running out on day 1 and not replenished (and some wines) Staff tired and over worked (some cabins weren't being serviced until 2-3pm in the afternoons as staff complain their workload has doubled) Only 1 staff member in all bars at any time including Cafe` Promenade where the line stretched for miles whilst one staff member ran the show (serving, making coffee's etc) Few if any bar staff on the pool deck had to suffer a long queue at the bar for any drinks Efficient check-in, disastrous boarding Seems these complaints were corroborated by reviews on Cruise Critic as well. They had better lift their game because Aussie cruisers are a fickle lot and with all the advertising they have done of the new $80 million makeover it wont end too well.