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I was on a cruise last week (feb 2020) and got my club royale prime membership. I want to ask if my prime status ends on march 31 this year and resets to zero or is it valid Until next year which is march 31, 2021? Thanks!!

Some things we want to share from our last two cruises (Ovation 9/3/21 & Oasis 10/3/21): 1. C&A Diamond awards 4 drinks daily; they can be redeemed at any bar on the ship, as they do not want you to congregate at the Diamond lounge from 5-8 pm (post-COVID precaution). That being said, there was no reason for us to go to the Diamond Lounge other than the espresso machine; they never seemed to have any snacks like they used to ...beyond a few cookies, nor were there other members with whom to visit. 2. We were Star class on Oasis last week which included the drink package. Two drawbacks here: a. We were in the casino getting some nice wine when the bartender commented that it was better that he used our Prime casino status rather than charge us the extra amount over the $13 beverage package limit (Star Class w/ free bev pack). b. We ate at the Chef's Table (traditionally anywhere from $55-$95 pp, depending on the ship, for BOTH the meal & the wine pairings). The Chef's Table was stated as free with Star Class, HOWEVER, this turned out to be just for the food....they charged us $88 extra for the drink, as they said the wine pairing was not included in OUR Chef's Table, and the beverage package only allowed up to the $13 per glass of wine & desert martini...interesting. Now we just stop at the casino on the way to dinner to avoid the ">$13" fee for anything suspected as pricey or considered special and order standard drinks anywhere else on the ship under the Diamond drinks option. This seems to take care of our needs on the cruises from now on!

So, I just called to book my free annual prime cruise and then upgrade to a balcony or suite. In the past, we have always paid around 40% of the total cruise fare for the cabin we want to go to. So, for example, we booked a Grand Suite with last year's prime offer and paid $1,800 which was 40% of the current rate for that room. This year however, the prices to upgrade have increased significantly and we are now paying 70% of the going rate. I asked about it and she said that is the pricing they have and she couldn't tell me anything more. When I received the price, the "math" doesn't work either. If I get a free interior and only have to pay for taxes and fees, I am getting a discount of $1,220 (Total interior (cheapest) for the cruise we are looking at is 1,678 less taxes and fees of $398). When she priced out the upgrade to a balcony, the discount I received was less than the $1,220 which doesn't seem right! Currently annoyed because apparently they are taking away more perks from us again!!!! Has anyone else experienced this yet?