Maybe this has been answered before so forgive me ahead of time but I was given an on board credit when I booked our next cruise while on the current cruise. When I go online, I see my payments but don't see where to find the on board credit. Only thing that shows is my original paperwork when I booked. Will I see it before the cruise or only when I get on the actual ship? I like to have everything cleared up before I embark and don't want to stand in the CS line on the ship to sort it out if it doesn't appear on our account when we board.