Natpoo

So I purchase 2 rooms on a 4 day cruise in September a week ago and now the price has dropped over $200. I called customer service and they upgraded one of my rooms from an interior to an OV. The other room was already an OV and there was nothing else available.So I ask since there is still a price difference on the rooms if I can get a soda package for the adults or credit my gratuity. They said no. I even spoke to a supervisor and he said no. He wasn't friendly at all almost made me feel like he wasn't even listening to me. This is my first cruise with Royal . I was very polite. Was I wrong to ask?