DJGC

We are Diamond Plus and have been getting I bed Grand Suites. Last year, on Harmony I would wake up in ex cruciating pain in the middle of the night and not be able to go back to sleep. The mattress was like a box spring . And it had a huge hole in the middle. I had to do hrs of yoga a day to be able to function. I missed most of the ports. the cruise people tried to help as best they could but couldn't do much. This year, on Symphony, it was the same and also badly affected my husband. I got to the Head of Ho usekeeping and they happened to have 2 new mattresses. Basic and extremely firm but better. We 've been Royal to Loyal for over 25 yrs but when basic comfort like a bed can't be assured, I'm not sure that we can commit for next year. We love being Diamond Plus, the Suite Lounge , etc but we may need to look elsewhere. All the RC money Seems to be being funneled into the Odyssey and Icon. And $ 20,000 for a l Bed Grand Suite. IMO, CEO Michael Bailey has gone "mad" with greed. Everyone, It's been said, wants to travel and must are max xing out credit cards . When the bottom falls out on that, maybe Michael Bailey will come back to earth. Oh, and yes, restore functions like the " Goodbye Promenade Parade" and other RC "classics " that are gone. He's too busy building his own RC port in Miami to maximize profits even more to care, though . Very sad