Mark Arnett

I paid for xfinity because I need internet access. You know it makes you go thru the steps to verify u are not a bot when joining this blog. So ya hmmmm…you my friend aren’t bright enough to be a bot. Why would I not pay for something that works if I paid for something else that did not work. And I put in my original post member services did not help me. Guess I was stupid for wasting my time writing this so whatever.

I paid for the advanced internet ahead of time $180 so that I can check my home security system as I left my dog at home alone(had someone check on him daily). I also needed to check my finances and enjoy keeping up with sports and news. I am extremely dissatisfied with the advanced Wi-Fi as it has never worked in my room or in the gym or in any centrally located part of the ship. The only places it worked was in the smoking areas on deck 5 and 9. It worked sometimes on the opposite side in the same levels but if I cross the ship I have to reconfigure it each time I come close to an elevator. I paid $10 daily for Xfinity data and it worked in my room off and on but worked anywhere on floors 4 through 10 consistently. I would get disconnected if I got on an elevator but it would reconnect. Xfinity wouldn’t work about 30 minutes after leaving a port but it’s a lot better option at $10 daily than 18.99 prepaid or 27.99 daily on the cruise. I often used xfinity to access the Royal Carri bean app otherwise I wouldn’t have an option to book excursions etc. I talked to guest services but they said they could do nothing but tell me to speak to the help desk person on the ship. The help desk person simply toggled my settings to airplane mode and turned off my vPN which they could have told me instead of taking my phone and disconnecting my xfinity service. The ship wifi worked fine at the Internet cafe but still wouldn’t work on the 9th floor minutes later so I reconfigured my xfinity international service and without it I wouldn’t of been able to use the Royal Carri bean app for the remainder of the cruise.