Hi, we have recently come back from the symphony of the seas. We had a fantastic time, but on the downside we purchased the photo package which cost us $400 which I think was an outrageous price to have them emailed to you, but we thought why not we are on holiday there were some lovely photos of us as a family. We got told they would be emailed to us between 4-7 working days. After the 7th working day, still no photos, so I've contacted a member of staff to be told it was 10 working days. So after the 10th working day I got told it would be another week. No! Not good enough at all! I feel like I've just been fobbed off! You're ok to take my money and I have nothing in return for them. I am very angry, disappointed and upset more than anything. Absolutely disgusting! I've paid for a service and not received a single photo!
