Gettinghardertobeloyal

@Ampurp85 - Yes, I agree with you that that policy is the policy. However, although there is currently a price adjustment policy with Royal Caribbean at this moment, it is not posted on their website. "The Policy" is the only officially posted policy for customers. This was my point; it would be great if Royal Caribbean could update the Best Price Guarantee policy on the Website to be transparent and synchronize the back of the house policy. If you are aware of any other policy on the website related to price adjustment/repricing, please send me the link, I haven't been able to find it. @smokeybandit - When I called RC, they told me that if you were outside final payment, a price adjustment would be offered. If inside final payment, you are offered either an upgrade or a price adjustment (OBC - wasn't mentioned). My point being with these two replies, there are two different interpretations of the Website policy (that I included in my first message) that include details that are not written in black and blue. Again, what I am suggesting to Royal Caribbean is to make their policy on the public website crystal clear leaving no room for individual interpretation.

I have contacted Royal Caribbean (RC) several times to ask what the price adjustment policy is if you book a cruise and the price goes down before final payment. I have been told that we simply need to call RC and our price will be adjusted to the lower price. That is great news and fair however, when I search the RC policy, it states we only have within 48 hours to request a price adjustment. What is the truth? If the RC agents are right, why doesn’t RC update the policy online? To leave this policy posted is misleading and gives RC a way out of lowering the price at any time! Who thinks RC needs to change their policy online if you can in fact get a price adjustment after the 48 hours and before final payment?