PlsHelpMeCruise

Yes they said “You are not qualified at this time for any offers”…no idea what that means

So my partner and I are young adults that LOVE to cruise so we played the casino to reach prime status to hopefully get cruise offers. We reached prime status back in October and haven’t received a single cruise offer yet. We called and made sure information matched and everything. The only thing we can think of is that he’s 20 years old and it’s under his account that he’s prime, I’m over 21+ so that’s how we book cruises. Is this a problem? We couldn’t find anything saying so and certainly wouldn’t have spent $1000+ if we had known we weren’t going to get any offers. Any ideas on what we can do? I know cruise offers aren’t guaranteed but it seems odd we haven’t gotten a single one.