Farid E

This just happened to me as well. What is very upsetting is I tried weeks ago to add my brother to the cruise thinking it would be no problem since the room was sized for two and I would pay the difference. My request was denied because there were "no rooms available". I was on the phone for a long time trying to understand what this meant since I already had a room but was never told that they had already assigned me an obstructed view solo room. I just got the runaround. The 30-day to sail just came and went two days ago and I got an email showing I had an obstructed view cabin. I looked it up and realised I was in a solo obstructed view cabin. I called to cancel and get a refund but of course they refused a refund. They would just return taxes and such. This time I insisted that the telephone agent read to me the reason my brother was refused, and he said something silly about safety and security. Why would I want to be in a room with a safety problem. If they had told me then about the obstructed view solo room cabin, the real reason they couldn't add him, I would have canceled for a $100 fee. As far as I am concerned this is plain fraud and I am suing for a refund. I am retired and I have the time and money to pursue this. This is not right.