Deanne Weindel

I would like to file a complaint. I scheduled this Family cruise for my existing and soon to be new family last year (2021). I specifically booked adjoining rooms for my daughter, her two daughters, my future son-in-law and my future granddaughter. I also booked myself, husband and grandson in a room in close proximity to his mom and two sisters and I also booked a room for my son, his wife and 3 year old grandson close to my room as I will be helping with watching him so they can enjoy some night shows, etc. RCCL has decided to change the rooms. While I appreciate being upgraded to 3 balcony rooms, we would rather stick with what I had originally scheduled. How can RCCL do this 2 weeks before we sail. The 3 teenage girls (who will shortly be step-sisters) want to be in rooms close to each other. RCCL has moved my daughter to room 10196 while leaving my soon to be new family members on the 7th deck. My son, who I will be helping with the 3 year old, is now on the 6th floor while I am in 10200. Please help me understand how RCCL can arbitrarily move us without taking into consideration the planning I did on the phone with RCCL. We are also celebrating my son's 40th birthday as well as my daughter's recent engagement. I have never had a cruise line do something like this.