Heidib

6 minutes ago, Pattycruise said:

Your TA is incorrect.  The bid covers those in the cabin the bid originated from.  
here is a link to the benefits 

https://www.royalcaribbean.com/faq/questions/what-are-the-benefits-of-royal-suite-class

It was actually just Royal caribbean customer service I talked to. 

14 minutes ago, ChrisK2793 said:

Only the people in the room that bids and wins the bid would be officially moved to the suite.  They’d also be the only ones who have the suite benefits and the only ones who could use the suite only areas. Only the people moved to the Star Class suite would be refunded their beverage, zoom, and dining packages.  The people from the other room could sleep in the suite, but they wouldn’t receive any of the suite benefits.

 

I assumed that would be the case, but the first people I talked to on the phone was saying that the price of the smaller room would be refunded. I agreed with my husband that it didn’t make sense so I called back and the second person said the smaller room could be moved into there but not refunded for room, only beverage, zoom & dining. Lol 

We are a family of 5 traveling in two rooms. One is a large ocean balcony and one is a Central Park balcony. We received the Royal Up email and one option for our Large ocean balcony is a two bedroom aqua theater room. If we bid on it and win it, could the two people who are in the Central Park balcony room also be moved into the aqua theater room since it sleeps 8?  Would we be charged anything additional?  Would we be refunded the beverage package, zoom packages & dining for all 5 of us that we have already paid?  Just want to confirm because that is what I was told by the customer service agent on the phone but I would not want to get onboard and be surprised. Thanks!