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EmilyA

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Posts posted by EmilyA

  1. 8 hours ago, Pooch said:

    Best Price Guarantee

    No fear of missing out here. Spot a better price on your booked cruise and our Best Price Guarantee lets you take advantage up to 48 hours before you sail. So you always get the best value. Give us a call and you’ll receive the difference as an onboard credit or rate adjustment — it’s your choice.
     

    I copied this from the UK site so I think OP is entitled to a price adjustment. 
    OP, go to the site you booked through and search Cruise with Confidence.  The above should be there.  Copy it & try the Facebook route.  

    2 hours ago, teddy said:

     

     

    Screenshot_20220113_140548_com.android.chrome.jpg

  2. 20 minutes ago, WAAAYTOOO said:

    I have already taken advantage of 7 price reductions on our Christmas cruise on Oasis in December 2022....so the information you were given is incorrect.  Keep calling back until you get someone who knows the rules !!  Too late to help you, of course, but this is when a good Travel Agent is soooo valuable.

    No i have just paid the deposit so far! They have made a note on my account that I've already been told the correct information and won't be told any different, also that a travel agent would be in the same position and they also wouldn't be given a refund as per policy 🤷🏼‍♀️

  3. 43 minutes ago, Pooch said:

    Have you paid the cruise in full?  If not, you should be entitled to a price reduction lowering your outstanding balance. If you have, at the very least, you should get OBC for the difference.  

    No i have just paid the deposit so far! They have made a note on my account that I've already been told the correct information and won't be told any different, also that a travel agent would be in the same position and they also wouldn't be given a refund as per policy 🤷🏼‍♀️

  4. Hi Matt, 

    Loving your blogs and podcast. I've  become obsessed since booking our first cruise on oasis of the seas in August 22! I have already changed our ocean view balcony room to 2x ocean view connecting balconies due to your recommendation! I have however met my first problem - I have checked my cruise price this morning and it has gone down in price. I have phoned RC twice today and have been told they will not refund the difference as our sailing is post May 2022. I can accept that however from a Facebook group I've posted in I've had over 40 comments telling me that is wrong and that many people have been successful in their refunds. Any suggestions or am I fighting a losing battle?! Many thanks, Emily 

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