Soozann

That would most likely be the wise option, if I can't get the L&A matched. The extra 25% for a future cruise that most likely be considerably higher, is chicken fee. Good advice

Where does your confusion lie? RC has the cruise with confidence program, offering 100% refund, 125% fcc, or the lift and shift. All offered due to the covid uncertainity. I took a chance and booked a cruise on their word, so far I'm no being taken care of. Why would I settle for a 3 stop cruise leaving from FL, much higher departure taxes, than the 6 stop, Puerto Rico trip? That's not comparable.

Thank you Crisgold52, I will continue to try. To further complicate my booking, I booked with Vacations2go, so RC refuses to speak to me and will only tell me to go to my travel agent. I also used a $500 gift cert that I purchased from AARP. The remaining 4 cabins also booked with vacations 2 go, but paid with a credit card. I will take your advice though and call later in the evening, I wondered if that would be helpful as I held the line today. I don't want to let this trip slip away. A 7 night cruise with 6 port stops, all of which we have never been.

We have 5 cabins booked for Aug 30, 2020 leaving from San Juan, Freedom of the Seas. Now that it is canceled, we would like to lift and Shift. Our itinerary isn't available on the dates offered by RC. They do have that itinerary available in November. They will not make any exceptions to accommodate us since it's not available in July Aug or September. As it is, I'll be losing my airfare for August of this year to Puerto Rico. Zero answers when you call RC or our travel agent, who also finds this very unfair. Since we have to have a choice by July 10th, I bet our itinerary will open on the 11th! We took a chance on the fact that Royal will take care of us should the covid cancel our cruise. Unless they have a change of heart, DON'T BOOK YOUR CRUISE WITH RC ON THE PROMISE THAT THEY WILL TAKE CARE OF YOU! Former guest and stock holder of RC.