Tom V

Thanks all for you help. 1-I have only cruised once a year with Royal, again HAL 2x and so on and yes we lose our points after March 31 2- it’s almost impossible to retain receipts for more than several years but I will try to get pictures(?) 3- it does sound like I should get up and down from the tables or maybe spend less money, either way without rules and Regs it’s hard to figure again THANK YOU for your help

Just trying to get a handle on things. I have cruised 5x with Royal ( many more with other cruise lines) and kept getting correspondence from them. I finally called and it seemed like a con job to me. My casino credits were minimal ( I play every day and for a decent period of time) and my account days were off too. When I did question I was asked for receipts, some trips were years ago, again I thought I was being conned. Is there a way to fix this......?????? Any help is appreciated...thanx