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Kevin A

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  1. Hi All My first time on the blog but I would welcome your own opinions on the email below that I have sent to RCI. Am I being unrealistic or are RCI being unfair.... thanks in advance. Whilst looking for a cruise recently, I noticed something that I consider to be both unfair and unethical in your pricing. As a solo traveller, I am often charged a large single supplement when I select a cabin designed for 2 people. Whilst some of the supplements are extortionate I suppose I have no choice as I am using a room that you could have filled with 2 paying guests ... I get it! However, I am aware that a few of your ships do have cabins designed for solo travellers and in my case I found an itinerary on Anthem of the Seas which I know has single studios. The exact itinerary I am looking at is a '13 night Mediterranean Beaches Cruise' departing 28th June 2020 from Southampton where, as a Diamond level member of your Crown and Anchor programme(313385536), I am being quoted a total of £4,113 for a 2F Studio Ocean View Balcony on Deck 6 or Deck 7. This is for 1 person, in a single studio designed for 1 and I do not believe there was any OBC, drinks packages etc included with this price. However, when I look at how much a larger room, designed and booked for 2 passengers it would cost only £2,713 per person (£5,426 total). I asked one of your colleagues why a single passenger in a single cabin was being asked to pay over 51% more than a sharing passenger in a cabin designed for 2 and the only answer I received was 'this is based on the live system that works with established prices by our revenues team' which, I think you will agree, is not an answer. . For information, I am not new to travelling on my own and have booked RCI studios previously on recent cruises and the price was much more inline with what I would expect for a studio (ie. pretty much half-price of a double occupancy) . I would very much appreciate an explanation of your pricing structure and in particular why you charge so much for studios that are designed for 1 person. I strongly feel that you are penalising us and as I said earlier it is both unfair and unethical. . I look forward to your response and actually hope that maybe, I have highlighted an error in your pricing which you will now correct.
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