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Showing results for tags 'grace'.
No notices of my final payment due (which was last Saturday), and today (Monday, 2 days later) only a notice that they canceled my reservation and took my deposit. No willingness to let me pay balance and keep my reservation. Oh, but they want to book me at a price $600 dollars more! Poor customer experience! Do you really want to keep your customers? You were good at asking me if I wanted shore excursions, how come no notice of final payment due? How come no grace period? Poor! Poor! Poor!