Ralph aka Nine

My family and I will be sailing on Independance of the Seas on 5/1, which means my 45-day check-in is a few days away. The app says online check-in begins 3/16, but the website says 3/17. I remember Matt always saying the app isn't always accurate with things... Anyone have any thoughts on which date will be correct? Ralph

Ok, we're a step closer... I can now see my second reservation through the app (still not on the website), but I'm not able to book anything for the second reservation "because these guests have a different currency or group ID, they must make their own reservations until the cruise begins".

You might be a genius.... After reading your reply I opened up the app (again) and wa-la the second reservation was there. I still can't see it online, but at least now I can start planning. Thank you for suggesting I try the app again because I've been so focused on the website.

Yes, I'm using his last name and birthdate. When I click "continue" after entering his info and res# the page freezes. I've attempted on multiple devices from home and work.

Anyone have any suggestions where to go from here??? I booked through my travel agent. I have two reservation numbers... one with me, my wife and our young son. The other with my teenage boys (17 and under) who are my stepsons. Since we have different last names the online system doesn't allow me to add the second reservation in "manage my cruise". I've spoken to multiple representatives at RC and have been given multiple different stories which all end with "All looks good on our end, just wait for this or that to happen and it'll show up." I just sent an email to [email protected] It's only been 3 days since I booked... am I being too impatient? Ralph

Ok great. Thanks for the tip!

Thanks Ashley... I appreciate the info

This May will be my first cruise in over 10 years, so I'm new to checking in on the app. I've heard Matt say many times that you'll be able to check in (usually) 45 days before the cruise, but is there a certain time when check in becomes available? So for instance if I wake up at 3am will I be able to log on to the app and do my online check in? Trying to get an early boarding time.