it’s always a pleasure cruising in your ships, I have cruise with several cruise companies but nothing like royal caribbean. My last cruise with you guys was septiembre 23 on the freedom of the seas. I would like recognize that royal well trained their staff. It was like walking in a 5 starts hotel, hospitality 100%. Please recognized our server at the main dining mr Mario deck 4 main dining table 428 if I don’t mistake. He was very profesional 100% high level of customer service plus with a big heart. One of the nights my wife was not feeling good, he went above and beyond trying to help her to feel better. I usually don’t like to write to their companies but a well done job of mr Mario make me to write to corporate because the excellence job should alaways recognized it. We hope we can cruise again with royal caribbean soon.
Freedom of the Seas Cruise Director
in Royal Caribbean Discussion
Posted
Dear royal caribbean,
it’s always a pleasure cruising in your ships, I have cruise with several cruise companies but nothing like royal caribbean. My last cruise with you guys was septiembre 23 on the freedom of the seas. I would like recognize that royal well trained their staff. It was like walking in a 5 starts hotel, hospitality 100%. Please recognized our server at the main dining mr Mario deck 4 main dining table 428 if I don’t mistake. He was very profesional 100% high level of customer service plus with a big heart. One of the nights my wife was not feeling good, he went above and beyond trying to help her to feel better. I usually don’t like to write to their companies but a well done job of mr Mario make me to write to corporate because the excellence job should alaways recognized it. We hope we can cruise again with royal caribbean soon.
Kind regards
carlos & Stephanie Quiroga