I’ve never sailed with royal Caribbean before but my boyfriend has so we booked the cruise under his name and I was managing the app (logged into his name) we sail on September 10th and I went ahead and did the “Health Status” however I thought I was under my name and selected that I was vaccinated, well I was under his name instead but now I can’t change it because he is unvaccinated and the app is saying that he is vaccinated. Can I call customer support and tell them I made a mistake and have them change it or will we be denied boarding due to this mistake? Help!
Accidentally put wrong answer to vaccination status on Health Status on the app
in Royal Caribbean Discussion
Posted
I’ve never sailed with royal Caribbean before but my boyfriend has so we booked the cruise under his name and I was managing the app (logged into his name) we sail on September 10th and I went ahead and did the “Health Status” however I thought I was under my name and selected that I was vaccinated, well I was under his name instead but now I can’t change it because he is unvaccinated and the app is saying that he is vaccinated. Can I call customer support and tell them I made a mistake and have them change it or will we be denied boarding due to this mistake? Help!