Got a notice from sea2air that my flight out of Anchorage has changed from Saturday morning to Friday evening. Won’t be in Anchorage until Saturday. So I call see2air. On hold 2+ hours before I had to leave for an appointment. Been cruising with Royal since 1992 and have never been on hold longer than 30min.
Customer Serice sure has tanked on Royal.
in Royal Caribbean Discussion
Posted
Got a notice from sea2air that my flight out of Anchorage has changed from Saturday morning to Friday evening. Won’t be in Anchorage until Saturday. So I call see2air. On hold 2+ hours before I had to leave for an appointment. Been cruising with Royal since 1992 and have never been on hold longer than 30min.