We got notified this morning our July cruise to New England/Canada (Empress from Bayonne) has been cancelled. In this case I'm assuming it is due to the announced retirement of Empress from the fleet. Or due to Canada not allowing use of their ports until August?
At least you were notified. We only received an email that our drink packages were cancelled, not the trip. I called and RC was very cavalier about the cruise being cancelled with no replacement trip to offer. Were they ever going to contact me about credits or refunds ?
I was wondering if anyone had a similar (negative) experience.
Cancelled!
in Royal Caribbean News and Rumors
Posted
At least you were notified. We only received an email that our drink packages were cancelled, not the trip. I called and RC was very cavalier about the cruise being cancelled with no replacement trip to offer. Were they ever going to contact me about credits or refunds ?
I was wondering if anyone had a similar (negative) experience.
Post here, please.