We used a fcc to pay for our cruise for may 2020. It got cancelled because of covid19. Rc tells us they will not give us a refund because the cruise was paid for with fcc. Now we are out all our money and no cruise. Is this right? I feel this is not fair because we did not cancel the cruise, it was due to covd19 and some exceptions should be made on the 12 month rule for ffc
FCC HELP!
in Royal Caribbean Discussion
Posted
We used a fcc to pay for our cruise for may 2020. It got cancelled because of covid19. Rc tells us they will not give us a refund because the cruise was paid for with fcc. Now we are out all our money and no cruise. Is this right? I feel this is not fair because we did not cancel the cruise, it was due to covd19 and some exceptions should be made on the 12 month rule for ffc