So many people in this thread talk about how responsive and great Stephanie is. While I agree that she was extremely responsive leading up to my booking and forking over my down payment, she has not been since. With the exception of what I assume to be automated emails talking about new cruise deals offered by RCCL with a tag that states she is continually looking for better offers, she has not responded to me yet. I’ve sent two different emails weeks apart and have heard nothing. This has been my first experience with a travel agent, and I hope to not be my last. But, the lack of responding to emails is very disappointing. Particularly since it was so great on the front end...while trying to get my business.
We had a few issues with her also but it was on the front end. I've booked another cruise since then but just chose not to use a travel agent and do it on my own.
MEI Travel
in Royal Caribbean Discussion
Posted
We had a few issues with her also but it was on the front end. I've booked another cruise since then but just chose not to use a travel agent and do it on my own.