I have contacted them multiple times since March 9(?). On Monday they sent me an email that my account is fixed. They did finally link my C&A but my cruise next week cannot be linked. I can link through the cruise planner. I am sure there are lots of us still having issues.
Hello, also having issues here in Australia. All my past 47 cruises are gone, my C&A status is showing 'pre gold' when it should be Diamond Plus. Next cruise countdown isn't there, still a few months to go luckily. I have contacted RCCL and they replied this morning advising me that the issues have been addressed and previous cruises/status had been restored. So with a sigh of relief, I sign in only to discover NOTHING has changed!? Sent another email... Only an electronic response this time advising someone will contact me.... Eventually.
The New "Seamless" Website
in Royal Caribbean News and Rumors
Posted
Hello, also having issues here in Australia. All my past 47 cruises are gone, my C&A status is showing 'pre gold' when it should be Diamond Plus. Next cruise countdown isn't there, still a few months to go luckily. I have contacted RCCL and they replied this morning advising me that the issues have been addressed and previous cruises/status had been restored. So with a sigh of relief, I sign in only to discover NOTHING has changed!? Sent another email... Only an electronic response this time advising someone will contact me.... Eventually.
Not impressed