mstrawn1991

1 hour ago, CanHardlyWait said:

By the way that had a deck number, cabin number, etc. If it was never booked, he made all that up. Fraud! What was his end game? Did he think you would just forget about the trip? Website also looks bogus. And is outdated. 

35 minutes ago, CanHardlyWait said:

OMG. Wow.

Includes insurance and gratuities. We're you told how much they were at the time? Given a breakdown? Fare, insurance, gratuities?

No. I trusted this person. Known him since high school. I had booked with him before. I had no reason to question anything.

11jan20 Rhapsody of the Seas - Strawn.pdf

10 hours ago, CanHardlyWait said:

If he never booked, then there was no commission for him to loose. You don't get commission on trips that aren't booked and paid for.

He could not have insured a trip that never existed. Did he show you proof of insurance? That money is in his pocket. 

I never would have let this go. Is he still in business? 

I still have the "confirmation" of the cruise being booked. And yes he is still in business.

I will find it and attach it

1 hour ago, CanHardlyWait said:

I'm confused. If he never booked and paid for it, what commission was there for him to loose?

Exactly! He lied and stole from me. I thought this person was a friend and honest, as I had booked trips with him before. 

On 3/17/2023 at 8:16 AM, DoomSlayer said:

A good travel agent would have used your credit card to book the cruise with Royal directly. This provides transparency to the customer and prevents things like this from happening as you would have seen the refund from the cancellation on your credit card statement and balance. Your travel agent operated on the line of fraud IMO and should also be responsible for the travel insurance portion.

I totally agree! And why he did me this way I will never know. He told me I was lucky I wasn't being sued by HIM because me calling RCCL and asking about the registration number resulted in him losing his commission for that cruise! 

Granted I know nothing about the travel industry, but I was told my numerous people including other agents, that if you book with a travel agent, only the travel agent can cancel.

5 hours ago, CanHardlyWait said:

So basically they insured a trip they never bothered to book? Hmmmm.

Do you have any proof they actually insured it? Or did they maybe pocket that money?

OK, I gotta add on to this. The co worker said that's what the insurance is for. Insuring trips the agent faild to book? That is not what travel insurance is for. Either you are leaving out a detail, or you were scammed out of the insurance money.

Agents don't insure trips they have not booked yet. Stinks like a fish.

I gave the condensed version to save space.  
I booked the cruise in 11/18 for 1/2020. After he gave me the info I went on RCCL to register my cruise. The number he gave me wouldn’t work. (I have receipts ) For over a year I would ask about it and he would say he would check. A week before the cruise I had still not been able to register!!! I called RCCL and she told me since a travel agent booked the cruise she wasn’t able to give details but she did say it was booked on 11/18/2018 and canceled 11/19/2020! He never told me this! After a threat to call authorities he returned my money except the travel insurance