Royal Caribbean

Royal Caribbean ships will dock in Norway despite strike

In:
30May2012

Royal Caribbean has said that Vision of the Seas will dock in Bergen, Norway and Brilliance of the Seas will dock in Flam, Norway this morning as planned, despite a strike by pilot boat skippers in Oslo.

The strike is expected to spread across Norway by Thursday.

Royal Caribbean spokeswoman Cynthia Martinez issued a statement regarding the situation, "Both ships are expected to depart their ports of call today as scheduled. However, we are currently preparing contingency plans in the event the strike continues and either ship is unable to make their next scheduled port of calls in Norway."

The strike comes at the peak of the Norwegian fjord sailing season and threatens to disrupt the tourists coming to see them.

Vision of the Seas is scheduled to call to Geiranger, Norway, on Thursday, May 31, then spend Friday, June 1, at sea and conclude its sailing in Oslo, Norway, on Saturday, June 2.

Brilliance of the Seas is scheduled to call to Bergen, Norway, on Thursday, May 31, spend Friday, June 1, at sea and conclude its sailing in Amsterdam, Netherlands, on Saturday, June 2.

Royal Caribbean deploying Mariner of the Seas to China in 2013

In:
25May2012

Royal Caribbean is sending Mariner of the Seas to China in 2013 to join sister ship Voyager of the Seas that was already going to the Far East.  Together, Royal Caribbean will be able to offer cruises to Southeast Asia, Japan and South Korea.

Mariner of the Seas will arrive in China in June 2013 and offer a number of itineraries from 3 to 12 nights.  The addition of Mariner of the Seas will offer additional capacity to a Chinese cruise market that is growing quickly.  Mariner will also adopt the same product customizations that Voyager of the Seas made to adapt to the Chinese marketing, such as Chinese-style menus, enhanced retail and entertainment offerings and language services.

To get to China, the ship will depart the Caribbean in April and head to Singapore and onto China via Dubai and the Suez Canal.

Royal Caribbean CEO Adam Goldstein commented on the move, "2012 is for our company the year of China."

“We see Asia in general and China in particular as a major strategic objective for our company,” Royal Caribbean chairman Richard Fain said. “China has proven to be a very special market.”

Royal Caribbean head of marketing resigns

In:
23May2012

Royal Caribbean senior vice president of marketing Betsy O'Rourke has decided to resign from Royal Caribbean.

Royal Caribbean confirmed the resignation and said O'Rourke's last day on the job will be May 25, 2012.  The company has no immediate plans for a successor.

O'Rourke had the job since 2009 and reported to Royal Caribbean CEO Adam Goldstein.  Her role with the company had been overseeing Royal Caribbean's overall marketing program including brand strategy and positioning, consumer and trade advertising, web and loyalty marketing, research, brand development and communications.

Royal Caribbean to scale back European cruises in 2013

In:
21May2012

Royal Caribbean announced it will send just nine ships to Europe in 2013, down from 12 ships this year.  Weak bookings in Europe have contributed to Royal Caribbean's decision to reduce its presence there.

The nine ships will offer 276 cruises over 58 itineraries in 2013.  

A third of the ships going to Europe in 2013 will sail out of the United Kingdom, including Independence of the Seas, Adventure of the Seas and Brilliance of the Seas.  The ships will offer cruises to the Baltics, Mediterranean and Canary Islands.  A report from the Passenger Shipping Association shows that more than 40% of British passengers choose to being their cruise from a UK port.

In addition, Legend of the Seas will offer seven-night western Mediterranean itineraries out of Genoa, Italy and visiting Provence (Marseilles), France; and Barcelona, Palma de Mallorca, and Valencia, Spain.

Vision of the Seas will alternate seven-night Norwegian cruise to the North Sea and offer cruises to visit the Norwegian Fjords, Russia and other northern European destinations.

Navigator of the Seas will offer seven-night eastern Mediterranean and Greek isle cruises.  Serenade of the Seas will offer 12-night Mediterranean and Greek isle cruises.  Splendour of the Seas will serve the Adriatic sea and Greek isles.  And finally, Liberty of the Seas will offer a selection of five- and seven-night Western Mediterranean cruises from Barcelona.

Royal Caribbean announced winter 2013-2014 Caribbean cruises

In:
14May2012

Royal Caribbean has released their schedule of cruises to the Caribbean for 2013-2014 and are now open for bookings.

Royal Caribbean is planning cruises for Oasis of the Seas, Allure of the Seas, Independence of the Seas, Freedom of the Seas, Navigator of the Seas and Serenade of the Seas to bring a total of 140 sailings across 31 itineraries what will make stops at 20 different ports.

New to the schedule will be cruises out of New Orleans, Lousiana aboard Serenade of the Seas.  The first cruise out of the Big Easy will be a 9-night Caribbean cruise on December 12, 2013 that will stop at Key West, Nassau, Labadee & Ocho Rios.  Following that cruise, Serenade will alternate between 7-night cruises to the Bahamas and Western Caribbean.

It will be business as usual for Oasis and Allure of the seas.  They will continue their popular 7-night western and eastern Caribbean cruises out of Port Everglades, Florida.

Also calling Port Everglades home will be Independence of the Seas, who will offer 6-night cruises to the western and eastern Caribbean.

Freedom of the Seas will continue to operate out of Port Canaveral, Florida and alternate between 7-night eastern and western sailings.  

Finally, Navigator of the Seas will debut in Galveston, Texas with two western Caribbean cruises.  Both are 7-night sailings and one itinerary calling at Falmouth, Grand Cayman, and Cozumel, while the other at Roatan (Honduras), Belize City (Belize) and Cozumel.

Royal Caribbean looking to increase presence in Sicily

In:
08May2012

Royal Caribbean general manager of Royal Caribbean Italy,  John Rotondo, spoke about the future of Royal Caribbean and Sicily as Royal Caribbean debuted in port their today.

"We will increase our presence in the region.  By adding Catania programming we want to intensify our presence in Sicily and we are confident that its strategic position will allow cruise passengers to visit a territory rich in priceless beauty."

"The whole region has great potential and we are sure will play an increasingly significant role in strategic planning and Royal Caribbean in the Mediterranean".

Royal Caribbean to send Grandeur of the Seas for five-week renovation

In:
08May2012

Royal Caribbean is planning on sending Grandeur of the Seas for a five-week upgrade that will cost $48 million to the Navantia ship yards in Cadiz, Spain.

The changes coming to Grandeur of the Seas include

  • technological upgrades
  • new entertainment offerings
  • a new Diamond Lounge for Crown & Anchor Society loyalty guests
  • a Concierge Lounge for suite guests and top-tier loyalty guests
  • a transformed Viking Crown Lounge
  • an overall refreshment of furniture, carpet, upholstery and staterooms
  • new dining venues including
  • Addition of Royal Babies and Tots Nursery for children ages 36 months to six years old
  • Ship-wide WiFi
  • Outdoor video screen overlooking the pool deck

The renovation is part of Royal Caribbean's planned fleet revitalization and is the third of six Vision-class ships that will be fully renovated.

Grandeur of the Seas will finish its refurbishment on May 31, at which point she will embark upon an 11-night Mediterranean cruise out of Barcelona, Spain.

Royal Caribbean wins award for best Middle East cruise line

In:
04May2012

Royal Caribbean has been awarded the title of "Middle East's Leading Cruise Line" once again by the World Travel Awards.  This marks the third consecutive win for Royal Caribbean.  

The 19th annual World Travel Awards gala event took place on April 30th, 2012 at the Jebel Ali Golf Resort & Spa in Dubai, and was attended by hundreds of travel executives from around the world.

Helen Beck, Royal Caribbean's Regional Director, commented on the award, "Our crew is focused on delivering a great vacation experience and personalising the service they provide to each and every one of our guests. In fact, this year marks the ten year anniversary of our ‘Gold Anchor Service’ programme, which is the framework for delivering the Royal Caribbean International experience. Our guests consistently tell us that this type of special interaction with our crew and the exceptional service they receive creates memories that last a lifetime and are the reason they keep coming back to us."

Royal Caribbean announces Explorer of the Seas Winter 2013-2014 schedule

In:
04May2012

Royal Caribbean has announced the Winter 2013-2014 itineraries for Explorer of the Seas.  Explorer of the Seas will continue sailing out of Cape Liberty, New Jersey where it is home ported throughout the year.

Explorer of the Seas will begin with an 11-night Southern Caribbean cruise, departing Nov. 3, 2013, which calls at San Juan, Puerto Rico, St. Maarten, Antigua and St. Kitts. Vacationers also can choose a range of nine- or 10-night itineraries that take guests to three paradisiacal Eastern Caribbean ports, plus Labadee, Royal Caribbean’s private beach destination on the north coast of Haiti. Eastern Caribbean ports include San Juan, St. Thomas, St. Maarten, St. Kitts and Samana in the Dominican Republic.

In addition, passengers can choose to cruise on 7-night cruises to the Bahamas, with stops at Nassau, Bahamas; Port Canaveral, Fla.; and Royal Caribbean’s private island CocoCay. The Dec. 22 and 29 departure will see guests celebrating Christmas and New Year’s Day, respectively, at Nassau; while the Mar. 21, 2014 sailing will offer guests an eighth night at sea.

In April 2014, Explorer of the Seas will offer a pair of five-night Bermuda and nine-night Bermuda and Caribbean itineraries. The shorter sailing features an overnight at Kings Wharf, while the longer itinerary calls at Kings Wharf, St. Maarten, San Juan and Labadee.

Royal Caribbean awards Harris CapRock communication services contract

In:
02May2012

Royal Caribbean has selected managed communications specialist Harris CapRock Communications to handle its fleet-wide communications.  

The five year deal provides hybrid satellite and terrestrial communication systems that will enable Royal Caribbean to improve overall communications performance while enhancing guest experience and crew morale.

For its part, Harris CapRock will deploy a fully managed VSAT and terrestrial communications system that will enable access to Royal Caribbean's corporate network and business applications, broadband internet, and telephony services.

The hybrid service combines Ku-band, C-band and shore mobile connectivity, designed so that the ships can switch from one preferred platform to another to maximise service availability and avoid downtime. Each ship will be equipped with two or three of Harris CapRock's stabilised VSAT antenna systems.

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