Royal Caribbean

Royal Caribbean brought 31,500 cruise passengers through Cadiz, Spain

In:
25Apr2012

Royal Caribbean's Liberty of the Seas will visit Cadiz, Spain this year and will be the largest ship to ever dock at the port.  The ramifications of which will bring over 31,500 cruise passengers to the city and have a direct and indirect financial impact of "more than 1,800,000 euros."

Liberty of the Seas arrives in Spain after serving the Caribbean cruise season and will also visit Mediterranean ports after Cadiz of Malaga, Valencia and Barcelona.

Royal Caribbean will expand its beer selections on its cruise ships

In:
25Apr2012

Royal Caribbean is building up its selection of beers available on its cruise ships to offer its passengers an even greater variety of choices.

In the past year, Royal Caribbean has been adding new beer choices to the menus of bars and pubs found across its fleet.  Included are small US brewery beers such as a wheat beer from Oregon's Widmer Brothers brewery and an India pale ale from Washington state's Redhook brewery.

Royal Caribbean's director of fleet beverage options BOb Midyette commented on the additions, "We thought we'd define what is state of the art and what is world class (in beer choices) to provide some diversity to our guests."

The new beer menu is available on half of its ships and features more than 40 beer choices, which is up from about 25 a year ago.  The ships featuring this expanded beer selection include all five of its Voyager class ships, its three Freedom class ships and its two new Oasis class ships. Royal Caribbean's newest pub, the Quill & Compass, debuted last year on the recently revamped Radiance of the Seas.

Royal Caribbean wins award for its call center

In:
23Apr2012

Royal Caribbean was awarded the "Team of the Year" award in the 2012 Call Center Management Association Awards.  The award recognizes, " the excellence and first class performance of the guest and trade services call center team of the collective cruise line business."

Royal Caribbean beat our competitors including Aviva, Barclaycard, DHL, Asda and Virgin.

Head of guest and trade services Michelle Johnson said: “This is the second year Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises have entered the Call Centre Management Association Awards and the second year that we’ve walked away with one of the night’s top awards.

“It’s a great reflection of the hard work carried out by the whole team and a true recognition of our dedication and commitment to ensuring our guests are number one in everything we do.

“This award firmly places our business as one of the leading customer service organisations out there and I couldn’t be prouder of the team.”

Royal Caribbean reports fire aboard Allure of the Seas' engine room

In:
21Apr2012

Royal Caribbean's Allure of the Seas, the world's largest cruise ship, reported a "fire of short duration in the engine room," a spokeswoman said

The ship was sailing from St. Maarten to  Port Everglades in Fort Lauderdale when an engine fire broke out at 7:45 pm on Friday, said spokeswoman Cynthia Martinez..

"The ship's high fog system was immediately activated, which contained and extinguished the fire."

No passengers or crew members were injured and the ship sailed to Port Everglades without any assistance. The cruise scheduled to return on Sunday.

Royal Caribbean reports better than expected first quarter 2012 results

In:
20Apr2012

Royal Caribbean reported its first quarter 2012 financial results and characterized it as better than expected.  In addition, they updated its guidancefor the remainder of 2012.

Royal Caribbean's net income for the first quarter 2012 was $47 million versus $78.4 million in 2011. Revenues improved to $1.8 billion in the first quarter of 2012 compared to $1.7 billion in the first quarter of 2011 as a result of capacity increases and yield improvements.

As Royal Caribbean expected, booking activity continued to improve over the span of the last few months.  Cumulative bookings since early February have been down mid single digits, although gradual improvement continues. Bookings from the United States have been running ahead of same time last year for the past four weeks.

Royal Caribbean Chairman Richard Fain commented on the results, "First quarter results were satisfactory given the difficult and uncertain operating environment and we continue to see gradual improvement in the demand for our great vacations.  We did not expect the impact of the tragedy to be long term and we are seeing evidence the effects are waning."

Bookings for the fourth quarter of 2012 and for 2013 sailings remain strong, with both load factors and pricing running ahead of same time last year. In addition, the company has seen an increase in summer demand for its Pullmantur brand's tour product.

Royal Caribbean announces Australia & New Zealand 2013-2014 plans

In:
19Apr2012

Royal Caribbean is offering its broadest range ever of itineraries in Australia and New Zealand come summer 2013-2014.  For the second consecutive cruise season, Voyager Of The Seas, Radiance Of The Seas And Rhapsody Of The Seas will offer cruises to the region.

Voyager of the Seas will offer 53 distinctive itineraries along with the recently revitalized Radiance of the Seas and Rhapsody of the Seas.  In total, Royal Caribbean will offer 55 cruises at 56 Australian, New Zealand and South Pacific ports, with departures from September 2013 to April 2014.

Royal Caribbean commercial manager for Australia, Adam Armstrong, commented on the news, "It’s with great pleasure that we can confirm that sister ships, Voyager of the Seas, Radiance of the Seas and Rhapsody of the Seas, will be back to wow Australian cruisers in summer 2013-14. For the next two summer cruise seasons, Royal Caribbean International will be the largest cruise line operating out of Sydney, and these newly revitalised “premierships” will offer the very latest in cruising – experiences guests previously had to travel to other parts of the world to have."

“We’ve added more cruises on Australia’s first megaliner Voyager of the Seas and some new itineraries across the entire fleet to ensure that there are even more options to suit different lifestyles and needs. It’s our widest ever range of cruises Down Under."

Voyager of the Seas will reposition from Singapore to Sydney on a 14-night cruise in late October 2013 that begins with an overnight in Singapore and calls at Port Keland for Kuala Lumpur, Malaysia, and Darwin and Brisbane, Australia. The ship then homeports at Sydney for nine sailings to New Zealand, Fiji and New Caledonia. These cruises range from nine to 14 nights.

A nine-night Tasmania cruise in early February 2014 features an overnight at Hobart on a one-time-only itinerary. At the end of the season, Voyager of the Seas will sail an 18-night Australia and New Zealand itinerary to Perth before returning to the Far East on a 14-night sailing in late March to Singapore via Bangkok.

Radiance of the Seas and Rhapsody of the Seas also homeport at Sydney from October 2013 to early May 2014, and will operate a wide variety of itineraries ranging from seven to 15 nights.

The cruises visit Australia’s Tasmania and Queensland, New Zealand, Fiji and New Caledonia. Radiance of the Seas will circumnavigate Australia twice with a 16-night north coast and a 17-night south coast and New Zealand itinerary.

Pacific crossings between Vancouver, BC and Sydney bookend both ships’ Australia season. These are a 12-night Hawaii and a 16- or 17-night South Pacific sailing, departing Sept. 13, 2013 and April 10, 2014 aboard Radiance of the Seas, and Sept. 6, 2013 and April 18, 2014 aboard Rhapsody of the Seas. 

Video: See Alaska's glaciers aboard Royal Caribbean

In:
18Apr2012

Royal Caribbean releases Freedom of the Seas Summer 2013 Schedule

In:
18Apr2012

Royal Caribbean has unveiled Freedom of the Seas' Summer 2013 schedule that features 26 new sailings.  The schedule covers May through October 2013 and bookings are now open.

Freedom will continue alternating between seven-night western and eastern Caribbean cruises sailing out of Port Canaveral, Florida.

Eastern cruises will have ports of call in St. Thomas, U.S.V.I., St. Maarten and CocoCay, Royal Caribbean’s private island in the Bahamas.

Western Caribbean sailings will stop at Falmouth, Jamaica; George Town, Grand Cayman; Cozumel, Mexico; and Labadee, Royal Caribbean’s private "island" on the north coast of Haiti.

Royal Caribbean wins rights to show Euro 2012 soccer games

In:
17Apr2012

Royal Caribbean has secured the rights to show the European Football Championships on board its ships this summer.

All 31 soccer matches between June 8 and July 1 will be shown live on Royal Caribbean ships that are sailing in Europe, including its sister Celebrity Cruise line.

Passengers will be able to watch the games in select bars around the ship or on the TVs in their staterooms.

Royal Caribbean vice president and EMEA managing director Dominic Paul commented, “Being able to show the games live is brilliant news for our guests, many of whom we know are passionate football fans. Often, holidaymakers are put off from going away when the big tournaments are on as they don’t want to miss the action – this way they can enjoy a fantastic cruise and, hopefully, cheer their team to victory.”

Ships that will show the games include Adventure of the Seas, Brilliance of the Seas, Grandeur of the Seas, Independence of the Seas, Jewel of the Seas, Liberty of the Seas, Mariner of the Seas, Navigator of the Seas, Serenade of the Seas, Splendour of the Seas and Vision of the Seas.

Royal Caribbean orders azipod propulsions for Project Sunshine cruise ships

In:
17Apr2012

Royal Caribbean has ordered azipods from ABB to provide the propulsion to its very secret new class of cruise ships known as Project Sunshine.  The $60 million deal will provide complete power and propulsion to the two new cruise ships that are being built  by Meyer Werft for Royal Caribbean.

ABB announced that the order for the first shop was booked in 2011 and the second vessel's azipods were ordered in the first quarter of 2012.

The Project Sunshine cruise ships are a brand new class of cruise ships that Royal Caribbean is developing, that will be 158,000-gt and handle about 4,100 passengers.

ABB will supply a complete electrical systems for the new ships, the delivery for each ship includes power generation and distribution systems, thruster motors, and two 20.5MW propulsion systems including transformers, drives and two Azipod XO propulsion units. The Azipod propulsion is claimed to use less fuel than traditional systems, and to provide greater maneuverability in all operating conditions.

ABB says that its deliverables will maximize the ships fuel efficiency, speed and maneuverability while reducing emissions and providing reliable power to the ships.  All of this will help Royal Caribbean meet its energy efficiency and environmental impact targets.

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