I'm sharing my experience to advise the aftermath of the Black Friday System Malfunction.  As RCL is realizing their errors, they're reaching out to customers to correct "their accounting".    A Senior Manager at Royal Caribbean shared there was a major accounting error on Royal Caribbean's part during the Black Friday Sale calling it a "System Malfunction".  It seems when a package was purchased from the cruise planner then later canceled, the money was refunded, however RCL advised the re