Wife and I took our tests this morning and it could not have gone more smoothly. Before scheduling, I asked via live chat if we could both get monitored at the same time by one proctor even though you have to schedule two separate appointments. I was told absolutely, just let the proctor know. We did and it went just as I was told. Prior to the appointment, they sent numerous reminders via e-mail and text with a link to the Microsoft Teams meeting. You don't have to download Teams if you do